The types of things we do

We help you create value for your business and uncover whats special and different about it and get your customers to tell the world about it. Whether you’re looking for full branding, a new website or you’re just getting started; we offer complete solutions for all your business communication needs. Nothing is too big or small.

Some of the things we can help you with:

• Business Development
• Communications Strategy- develop, implement and improve communications with key target stakeholders;
• Develop a brand identity to support product/service;
• Develop collateral marketing and communications material including business cards, templates, portfolios, merchandise, newsletter, product information sheets;
• Shape brand image and corporate reputation;
• Social Media Strategy, Implementation and Administration- engage with and increase customer satisfaction and develop ‘tribes’ of customers who are fiercely loyal;
• Consumer Strategy and Design- Identify target consumer groups and develop stronger customer engagement and service systems;
• End User Experience design
• Develop an integrated media campaign- print, news and web (including PR and launch events)
• Content Creation- Write, create and manage website and other traditional channels
• Produce podcasts or video’s- one-on-one interviews, product instructions, design development
• Organisational Change to improve service and innovation- redefine corporate structure and address internal culture, streamline operating systems

Innovation requires exceptional thinking. 

How we work with Clients

Our team helps companies create breakthrough business models and service strategies (and implementation) so they can confidently reach beyond their core capabilities. We apply the business lens to all design challenges in order to deliver commercially viable experiences. This integrated approach is crucial to success and sustained growth in a fast moving business environment.

Every engagement with a client is different, but there are three core phases of the process:

Phase 1 | Groundwork or Discovery

During this phase we seek to understand your business competencies, your people and the social, economic and technical context of your challenges.

Simply put we figure out what you have and what you really want.

Phase 2 | Proposal

During this phase we will collaboratively create a design strategy for your business. Clear integrative planning based on a solid strategic foundation, creativity and analytics taking into account your budget and any other constraints. We will also prioritise the activities needed to be undertaken. 

Simply put we figure out what we need to do to achieve what you want.

Phase 3 | Implementation

During this phase we will work with you to implement each of the activities agreed on.

Simply put together we will weave a rich complex story and begin the conversation.